Frequently
asked questions
Your event and ticketing questions answered. If you have any lingering questions beyond what is covered below, please don’t hesitate to phone us on +61 2 6493 3366.
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How do I purchase a ticket?
There are a number of ways for you to purchase a ticket to one of our Festivals or Concerts.
Online: www.fourwinds.com.au
Phone: +61 2 6493 3366
In person:
Please note that due to current circumstances in relation to Covid-19, the team are working predominantly from home and are best reached by phone.
Please note: Tickets for all events are generally non-refundable. However, COVID-19 has changed some of this policy – please see our covid policy here for ticket refund updates.
Festival Ticket Information
Please subscribe to our e-newsletter to stay informed about the Four Winds 2023 Festival.
Tickets for year-round concerts + events
Tickets for our year-round program can be accessed through our What’s On page HERE.
Please note that due to Covid-19 restrictions, events may have smaller audience capacity and we encourage you to book ahead to avoid disappointment.
What is the Four Winds Covid safety plan?
Four Winds has been closely monitoring the evolving Covid-19 environment in NSW and has taken into account the situational factors of this fast-moving environment. We therefore would like to provide the following update on our COVID plan. Please bear in mind our policy may change to reflect new challenges and PHO at any time, so please keep up to date via our website before attending any Four Winds event:
- Patrons attending will be no longer be required to show proof of vaccination or medical exemption;
- We strongly recommend that our patrons wear masks while indoors;
- We encourage you to use sanitation stations that will be provided at all Four Winds venues;
- Please do not attend if you are feeling unwell.
In order to assist our audiences in staying safe we will:
- Clean our venues frequently with alcohol-based products;
- Require our staff to wear masks;
- Maximise ventilation where possible.
Please note the following conditions:
- Our seating is at normal capacity in line with government health guidelines;
- In attending our venue, it is assumed that you understand and acknowledge that there remain risks of Covid-19 transmission, even with the strictest measures in place.
What time should I arrive before the event?
To make the most of your visit to Four Winds, it’s best to allow at least half an hour before the performance. This gives you time to visit the box office and have a drink on the lawns before the concert.
At a minimum, aim to arrive at least 15 minutes before the event to give yourself time to walk across the site from the car park and find your seats.
If you are late, we will seat you as soon as possible, but please be aware that some events have lock out periods where late comers cannot be admitted until there is a suitable break in the performance.
Is food available at Four Winds?
EVENTS AT THE WINDSONG PAVILION
We offer local cheese plates for sale to enjoy with you glass of wine or beer from the Four Winds Bar. We also offer tea and coffee.
For your enjoyment Four Winds allows glasses to be taken into to the Pavilion for performances. We do request that in order to avoid spillage you hold onto your glass and not put it on the floor next to your seat.
Some events ( such as workshops) may include catering, please check our WHAT’S ON page for details or contact the office.
FESTIVAL FOOD
At our Festivals, food and drinks are available to purchase on the Four Winds site from morning through to the afternoon and we also run a bar. You can also bring your own picnic to have on the grass in the sunshine.
How do I get to Four Winds?
Four Winds is 9 km south of Bermagui. It is a beautiful coastal drive but take care of wildlife on the road. Drive to Barragga Bay to find Four Winds Road which is just south of Cuttagee Beach Cottages. Our entry is 100 metres down Four Winds Road on the left.
Please go to the Explore the region page for an interactive map to the area.
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Is it easy to park at Four Winds?
Yes! There is plenty of parking at Nature’s Concert Hall. The parking is on uneven ground so we recommend that you wear shoes that can handle the grass, gravel and the odd stick. Please check which performance venue on site your event is taking place at.
EVENTS AT THE WINDSONG PAVILION
It’s a 100–200-meter walk to the Pavilion from the car park so be sure to leave enough time. There is disability parking closer to the building. We always have volunteers to help you park correctly on the site, so please follow their directions.
FESTIVAL PARKING & BUSES
You can drive your own car to the Festival. We also offer a free shuttle bus from Bermagui to the site to alleviate parking delays and lessen our impact on the environment. Bus schedules will be provided closer to time on our website and bookings are essential.
When on site, please follow the directions of the parking volunteers and to avoid disappointment, be sure to leave enough time to arrive and depart the site at busy periods.
Do you have special access for people with a disability?
Yes, priority car parking for those with limited mobility is available. Please indicate that you need access to this area when you arrive on site, or contact us prior to the event to discuss your needs.
EVENTS AT THE WINDSONG PAVILION
There is accessible parking adjacent to a paved footpath, which leads directly to the Pavilion. The Windsong Pavilion is fully accessible and fitted with a hearing loop system.
FESTIVAL
Wheelchair users may use the dedicated seating area in the front of the Sound Shell stage, which is accessed from backstage and via the lower car park.
For more information on accessibility, including an accessibility map of the site, please click HERE.
What are the seating arrangements?
EVENTS AT THE WINDSONG PAVILION
For these events, comfortable seating is provided by Four Winds. Arrangements vary according to the type of performance taking place. Please call us ahead of time to let us know of any access requirements you may have.
During Covid-19, Four Winds may allocate seating for booked ticket-holders, as per NSW Health regulations. In this instance, once you arrive at the event, you will find a map of the seating plan at the door, and our helpful volunteers will assist you to find your seats.
EVENTS IN THE SOUND SHELL
Please bring low-level seating to sit centrally in the Sound Shell to ensure that everyone can have a good view of the stage. Audience members with low level seating, rugs or cushions are welcome to sit in the central area of the Sound Shell amphitheatre. If you’d like to sit in a high-backed chair there is plenty of space to the sides of the amphitheatre in clearly delineated areas. No matter where you are in the venue you will enjoy great sightlines and good sound, so you will not be at a disadvantage wherever you sit.
We are proud that our audience are respectful of the musicians and don’t move around during performance segments. There are good breaks during the day for you to enjoy the site, sample great food and use the amenities.
What do I wear?
The beauty of Four Winds is that you can wear whatever makes you happy! Smart casual attire is generally the most appropriate, but if dressing up makes it more special for you, we would love to see it! Just make sure you can walk on uneven ground in your special shoes.
For our outdoor events, the South Coast weather may treat you to sun, wind and even a sprinkle of rain during just one day, so please come prepared with layers.
Can I take photos or videos during a performance?
Artists are entitled to their privacy and may not wish to be photographed or filmed. Please check with our Front of House team when you arrive. As a general rule however, no flash photography is permitted, and if using a single lens reflex camera, we ask that photographs only be taken during applause to minimise noise disturbance to the artist(s) and other audience members.
You may take pictures when in the Sound Shell but please be conscious of those around by not standing up, playing footage back and making noise.
Am I allowed to bring my dog to a festival?
Due to the abundance of native animals on our site Four Winds only allows specially trained Assistance Dogs into events.
Am I allowed to visit Four Winds when there is not a concert on?
Due to Covid-19, we are currently predominantly working from home and unfortunately the site is not available for visits.
